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Is design really moving us forward.

A person wearing a green hoodie — cover image for 'Is design really moving us forward'

A person wearing a green hoodie — cover image for 'Is design really moving us forward'

Every year the tools get better. We prototype in hours what used to take weeks. We test with more people, ship more often, and measure more things.

So why does so much of it feel the same?

I have been doing this long enough to notice a pattern. Progress in our industry is almost always measured sideways. Faster onboarding. Higher conversion. Fewer taps to checkout.

All real. All useful. None of it forward.

Forward is harder to measure.

Forward is the thing that did not exist before. A product that changes what a family does at breakfast. An object that teaches a child something no screen could. A tool that makes someone braver rather than just quicker.

That work is slow, and it does not demo well.

It also does not fit neatly inside a quarter.

The honest answer is that design moves us forward in bursts, and sideways most of the rest of the time. The sideways is the job. It pays for the bursts.

But it is worth asking, every so often, which one you are currently doing.

Because if the answer has been sideways for three years running, that is not a process problem. That is a choice.

Faster is not forward.

Different is not forward either.

Forward is when someone can do something they genuinely could not do before. Everything else is refinement, and refinement is fine. Just do not confuse the two.